IT & Internet
1st Line Help Desk Support Specialist – Onsite – Peterborough – £30K Full Time Permanent
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1st Line Help Desk Support Specialist – Onsite – Peterborough – £30,000
Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.
My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.
Responsibilities:
- Provide friendly, quick telephone and email support to clients.
- Accurately log issues into the Ticketing System.
- Diagnose and troubleshoot basic hardware, software, and system faults.
- Recognising when a call is urgent and escalate accordingly.
Experience:
- 1-2 years’ experience in a support environment (1st line).
- Administration of Microsoft 365, Exchange and Active Directory.
- Strong Communication Skills
- Desire to learn new technologies and systems.
Salary
They are offering a competitive salary of up to £30,00 plus benefits.
Location
This role is fully on-site in Peterborough
How to Apply
Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected] or 0191 406 6111.
Pearson Carter is the Leading Microsoft Dynamic CRM recruitment agency – www.pearsoncarter.com
Keywords: Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough