1st Line Support Role Full Time Permanent

1st Line Support Engineer

Pearson Carter are currently working with a company within the educational sector, they are a multi-academy trust consisting of four secondary and five primary schools.

They are offering a salary of up to 27k+ benefits

Responsibilities:

• Log all support requests with relevant information on helpdesk
• Update each open call, once every day, unless it is on hold
• Resolve every call within its SLA
• Find and implement solutions to resolve issues
• Support with administration of IT systems and tools

Experience:

• Managing Windows Computers
• Installing software
• User support
• Maintaining printers and other computer peripherals
• Basic support of MS office packages

Salary:

They are offering a salary of up to 27k

Location:

London – 5x a week

How to Apply:

Please reply asap along with your CV to be considered for this position. You can also reach out to me on [email protected] or 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Azure Recruitment with specialist roles across the globe – www.pearsoncarter.com

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