D365 CE Functional Consultant

Dynamics 365 CE Consultant (Functional)

110k–125k Quarterly Bonus Benefits – Remote – Travel

I am working exclusively with a global manufacturing business headquartered in Lewis Centre, Ohio, who have recently gone live with Microsoft Dynamics 365 Customer Engagement and are seeking a skilled CE Consultant to join their growing IT team.

In this remote position (with occasional travel), you’ll work closely with the IT Manager and cross-functional departments to enhance, optimise, and expand CRM capabilities post-implementation. The role offers long-term stability, a collaborative environment, and the opportunity to work on impactful projects within a company that has experienced significant growth over the past four years.

• Configure, customise, and optimise Dynamics 365 CE modules (Sales, Customer Service, Marketing)

• Translate business requirements into functional and technical specifications

• Design and deliver workflows, business process flows, and automation using Power Automate

• Collaborate with developers to implement custom plugins, integrations, and extensions

• Build and enhance reporting solutions with Power BI and native CE reporting tools

• Provide end-user training, support, and documentation across departments

• Act as the liaison between business stakeholders and external service providers to deliver CRM improvements

• 3 years working with Dynamics 365 CE/CRM in a functional consultant role

• Strong knowledge of CRM processes (sales, marketing, customer service, case management)

• Proven experience with system configuration, security roles, workflows, and business rules

• Power Platform skills (Power Automate, Power Apps) highly desirable

• SQL and Power BI experience preferred

• Experience working in manufacturing environments advantageous

• US Citizenship or Green Card holder (due to aerospace facility requirements)

• Strong communication and problem-solving ability with a collaborative, hands-on mindset

Base salary of 110,000–125,000 plus quarterly bonus aligned with IT team goals. Comprehensive benefits package including medical, dental, and vision insurance (effective after 30 days), 401k with 100% match up to 3%, and 120 hours PTO (usable after 60 days).

Submit your resume to be considered. For direct inquiries, contact me today.

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