D365 F&O Consultant // London Office // UK Candidates Full TimePermanent
F&O Functional Consultant Job Description
Position: F&O Functional Consultant
Reporting to: Head of IT Operations
Location: Head Office
• To provide 2nd and 3rd line support for Microsoft Dynamics 365 Finance and Operations (F&O)
• To troubleshoot complex issues, provide effective solutions and enhance system functionality
Provide 2nd and 3rd Line Support:
Diagnose and resolve complex technical issues in Microsoft Dynamics 365 F&O.
Provide support and guidance on F&O functionalities to internal teams.
Collaborate with support teams (IT, Yavica, Finance) to ensure efficient resolution of issues. System Analysis and Improvement:
Analyse system performance and suggest improvements.
Implement system updates and upgrades as needed.
Ensure system compliance and security standards are met. Consultation and Training:
Offer functional expertise to internal teams.
Develop and deliver training materials for end-users.
Provide advice on best practices and process optimizations.
Documentation and Reporting:
Maintain detailed documentation of issues, solutions, and system changes.
• Prepare reports on system performance and support activities. Additional Requirements: • All employees are expected to adhere to all Workspace policies and procedures which are accessible on the HR pages on SharePoint.
The above list of job duties is not exclusive or exhaustive. Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar nature that is not specified in this job description.
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