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    Dynamics 365 Customer Engagement & CRM

    Lead CRM Consultant - £75,000

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    Dynamics 365 CRM Lead Consultant – Fully Remote – Up to £75,000THE COMPANY:

    A growing Microsoft Solutions Partner specialising in industry-specific Dynamics 365 and Power Platform solutions. With an award-winning product portfolio and customers across the UK and internationally, the business has built a strong reputation for delivering innovative CRM solutions that help organisations improve productivity, streamline operations, and drive long-term growth.

    As the company continues to expand its customer base and partner network, they are looking for an experienced Microsoft Dynamics 365 CRM Lead Consultant to join their Power Platform team.

    THE ROLE:

    We are hiring a Microsoft Dynamics 365 CRM Lead Consultant (Power Platform) to lead the delivery of CRM implementations and act as a subject matter expert across the Microsoft Power Platform.

    Working across the full project lifecycle, you will collaborate with customers to understand their requirements, deliver tailored CRM solutions, and support the continued evolution of the platform.

    • Lead end-to-end Dynamics 365 CRM and Power Platform implementation projects
    • Act as the technical and functional subject matter expert for Microsoft Power Platform
    • Gather customer requirements through workshops and stakeholder engagement
    • Configure and extend Dynamics 365 CRM solutions using Power Platform
    • Support ongoing platform development, integrations, and solution enhancements
    • Deliver customer demonstrations, presentations, and end-user training
    • Ensure solutions are delivered using structured development and deployment processes
    • Work closely with Project Managers and delivery teams to ensure successful project outcomes
    • Manage multiple customer projects while maintaining exceptional service and communication
    THE CANDIDATE:
    • Proven experience delivering Microsoft Dynamics 365 CRM and Power Platform solutions
    • Strong knowledge of the Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse
    • Experience working with AI capabilities and Microsoft Copilot within the Power Platform
    • Confident leading customer workshops, gathering requirements, and delivering training
    • Excellent communication and stakeholder management skills
    • Ability to translate business requirements into scalable CRM solutions
    • Comfortable managing multiple projects in a customer-facing consultancy environment
    • Microsoft PL-900 certification is essential
    • PL-600 certification would be highly advantageous
    THE OFFER:
    • Competitive salary (depending on experience)
    • Fully remote working
    • 25 days annual leave plus bank holidays
    • Employer pension scheme
    • Private Bupa healthcare
    • Life Assurance
    • Two paid volunteering days each year
    • Home office equipment provided
    • Opportunity to join an award-winning Microsoft Solutions Partner with excellent career progression
    LOCATION:
    • Fully remote within the UK
    • Occasional travel for customer meetings, company events, and training
    INTERVIEW PROCESS:
    • Two-stage interview process
    • Fast-moving recruitment process
    Interested?

    Please apply ASAP with your CV to be considered for this opportunity.

    For more information, contact [email protected] or call 0191 406 6111.

    Pearson Carter connects top-tier Microsoft professionals with world-class organisations.

    Explore more at www.pearsoncarter.com

    Job overview

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    Job title

    Lead CRM Consultant – £75,000

    Briefcase Icon White
    Location

    Remote, UK

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    Salary

    £70000 - £75000