Software Support Specialist – Hybrid – Peterborough – £30,000 Full Time Permanent

Software Support Specialist – Hybrid – Peterborough – £30,000

Pearson Carter are currently working with an established Microsoft Partner based in the U.K. who are looking to recruit a 1st Line Help Desk Support Specialist.

My client is offering flexible working, career progression, and opportunities to work across the Microsoft Technology Stack.

Responsibilities:

• Provide friendly, quick telephone and email support to clients.
• Accurately log issues into the Ticketing System.
• Diagnose and troubleshoot basic hardware, software, and system faults.
• Recognising when a call is urgent and escalate accordingly.

Experience:

• 1-2 years’ experience in a support environment (1st & 2nd line).
• Administration of Microsoft 365, Exchange and Active Directory.
• Strong Communication Skills
• Desire to learn new technologies and systems.

Salary

They are offering a competitive salary of up to £30,00 plus benefits.

Location

This role is hybrid in Peterborough

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on [email protected]  or 0191 406 6111.

Pearson Carter is the Leading Microsoft Dynamic CRM recruitment agency – www.pearsoncarter.com

Keywords: Keywords: Microsoft 365, M365, O365, Office 365, Microsoft Teams, One Drive, SharePoint, Support, IT Helpdesk, IT Support, IT Support Supervisor, IT Field Engineer, Cambridgeshire, Peterborough