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Technology & AI Trainer
- Sydney, 0
- Australia
- Permanent
- $180,000–$200,000 per annum
- Date posted: 28 Sep 2026
Role Summary
Key responsibilities: Deliver face-to-face training, workshops, webinars and 1-on-1 support Train staff on internal AI tools and practical AI usage Train users across Microsoft Office, including advanced functions…
Key responsibilities:
- Deliver face-to-face training, workshops, webinars and 1-on-1 support
- Train staff on internal AI tools and practical AI usage
- Train users across Microsoft Office, including advanced functions
- Support/training across FileSite and Aderant
- Develop training guides, FAQs and documentation
- Troubleshoot user issues and escalate technical problems
- Support the rollout of new systems and processes
- Gather user feedback and work with technology teams on improvements
THE CANDIDATE
We are looking for an experienced Technology/IT/Software Trainer who is confident working with both technical and non-technical users.
Must have:
- Strong technology/software training experience
- Excellent communication and presentation skills
- Microsoft Office knowledge
- User support/troubleshooting experience
- Experience creating training materials
- AI knowledge or experience using/training AI tools
Highly desirable:
- Legal/law firm experience
- FileSite / Aderant
- LMS experience
- Legal technology or document automation
- AI adoption/digital transformation experience
Important: This is not a developer or traditional helpdesk role. We need someone who can train people, explain technology clearly and drive adoption.
Ref: 000355
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